Help desk, projects and orders for district administrators
Help desk tickets for the whole district.
Open tickets and how quickly they're closed, by the building the ticket is for.
How the help desk is doing against its targets over the last 30 days, with the 30 days before in brackets.
Current district technology projects and where each one stands.
Open purchases. Use Track where we have a carrier tracking link.
How staff rate the help they got, from the satisfaction survey Autotask emails when a ticket is closed.